Privacy Policy
Learn how we protect your personal information and respect your privacy rights
Last updated: 7/29/2025
Information We Collect
Personal Information
We collect personal information when you use our real estate services, create an account, or interact with our platform:
- Contact Details: Name, email address, phone number, and mailing address
- Account Information: Username, password, and account preferences
- Property Data: Property details, rental history, and lease agreements
- Financial Information: Payment details and credit history (when applicable)
- Communications: Messages, support tickets, and feedback
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- Usage Data: Pages visited, time spent, and navigation patterns
- Device Information: IP address, browser type, and operating system
- Location Data: General geographic location based on IP address
- Cookies: As detailed in our Cookie Policy
How We Use Your Information
We use your personal information to provide and improve our real estate services:
- Service Delivery: Provide and maintain our real estate platform
- Account Management: Create and manage your user account
- Customer Support: Respond to inquiries and provide assistance
- Transactions: Process payments and manage rental agreements
- Communications: Send updates and promotional materials (with consent)
- Legal Compliance: Meet applicable laws and regulations
- Security: Protect against fraud and unauthorized access
- Improvements: Analyze usage to enhance our services
Information Sharing and Disclosure
When We Share Information
We may share your personal information in specific circumstances:
- Service Providers: Third-party vendors who assist with our operations
- Property Transactions: With property owners and tenants to facilitate rentals
- Legal Requirements: When required by law or legal process
- Business Transfers: In connection with mergers or acquisitions
- Your Consent: When you have given explicit permission
Third-Party Services
We work with trusted third-party services:
- Payment processors (Stripe, PayPal)
- Analytics services (Google Analytics)
- Email services (Mailchimp, SendGrid)
- Cloud storage (AWS, Google Cloud)
Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: Data encryption in transit and at rest
- Access Controls: Limited access to authorized personnel only
- Regular Audits: Security assessments and vulnerability testing
- Infrastructure: Industry-standard security practices
Important: While we implement robust security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Access and Control
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Opt-out: Unsubscribe from marketing communications
California Residents (CCPA Rights)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
